For every 100 gallons of Jet A fuel you purchase per transaction, an award worth $4 can be assigned to a member of your flight department at the time of invoicing.

No. Since awards are tied to a specific fuel purchase, they can only be validated once. Lost awards will not be replaced.

Awards are not to be bartered, sold or gifted. They can be transferred to another employee within the flight department to which they were earned and requires acceptance.

Generally, after successful registration, Atlantic Awards that are validated will fund periodically throughout the day and be available within 24 hours. Please note that no awards may be loaded to a Serve® Account until you meet the minimum of 50 awards ($200) in each calendar year.

Yes, Atlantic Awards must be validated by January 5th of the following year in which they were earned.

Yes, Atlantic Awards that are transferred also must be validated by January 5th of the following year in which they were earned, regardless of when they were transferred.

The amount loaded displays the total YTD that has been loaded to your American Express Serve® Account. This can be different from the amount of Atlantic Awards earned within the same year. Check your Atlantic Awards History to search by program year.

It works just like your current prepaid, reloadable American Express Reward Card, but with more features. Your American Express Serve® Card will arrive loaded with any validated Atlantic Awards and can be reloaded using additional Atlantic Awards and other funding sources, so don’t throw it away! You can learn about the additional features of your American Express Serve® Account by visiting serve.com/getpaid.

Once the threshold of 50 awards ($200) is met, please allow 2 weeks for the delivery of your Card after successful registration.

If you haven't received your Card after two weeks, we invite you to contact us here for assistance.

Cards will be mailed to the address provided during the profile update process after validating 50 awards ($200) in your first calendar year. Please note the Card can only be mailed to a U.S. street address (cannot be mailed to P.O Boxes).

Your American Express Serve® Card is valid 5 years from the date issued. Once Atlantic Awards have been validated for funds loaded onto your Serve® Card, your funds will carry over from year to year until your card’s expiration date.

If you have the American Express Serve® Card, you can check your balance by logging into your account at Serve.com. You may also call a Serve® representative at 800-954-0559.

By logging into your account at Serve.com, go to menu and click Order Replacement Card from the drop down menu, or by calling Serve® at 800-954-0559.

$0 for the current and next two monthly statement periods after you receive a disbursement or $0 during each monthly statement period in which you receive a direct deposit or add $500 or more to your Account. Otherwise, you will be charged $1.00 monthly fee (no fee in NY, TX, and VT).

Individuals only are eligible to participate in Atlantic Awards. All registrants must be at least eighteen (18) years of age or nineteen (19) years of age if you reside in a state where the age majority is nineteen (19). A valid U.S. issued Social Security Number, Date of Birth, and U.S. physical street address must be provided and are subject to American Express’ verification process.

Atlantic employees and their families are not eligible for Atlantic Awards. Some flight departments are not eligible for awards at specific locations or nationwide.

Atlantic Gateway Support can be reached from our Contact Us area.

Click Log in at the top left of the page. On the login page, choose ‘Forgot your password?’ or ‘Forgot your username?’ and follow the prompts to retrieve your information.

Log in to your account and click on My Profile in the upper right. Select View Profile and your profile information, including password, can be managed from this page.

This information is required by American Express as part of their verification process.

You will be assessed taxes for annual income of $600 or more. The Amount Loaded on your Manage My Awards page will match the amount on your 1099 form. A 1099 will only be issued if you meet the $600 income level.

You will be assessed taxes for annual income of $600 or more. If you did not receive a 1099 by January 31, contact MiFunds at (800) 292-7302. Leave a detailed message if no answer.

If you have moved since receiving your Serve Card®, call MiFunds at (800) 292-7302 to update your address.

For a complete history of your Atlantic Awards, contact Awards Support.